Spiritual & Cultural Immersion – 8 Days Itinerary

Oasis Tours and Travels – Terms & Conditions

1️⃣ Booking Confirmation

Your travel arrangements are handled by Oasis Tours and Travels. A booking will be considered confirmed once we receive your request along with the applicable deposit and issue a confirmation for your tour, accommodation, or other travel services. All communication regarding your bookings should be directed to Oasis Tours and Travels.

2️⃣ Payment Policy

To secure your booking, a deposit of 40% of the total amount is required, with the remaining balance payable before the start of your journey. We reserve the right to adjust the deposit amount based on the services booked and proximity to the travel date.

3️⃣ Accepted Payment Methods

You may pay via bank transfer, cash at our office, or by cheque/demand draft. Please ensure all payments are made without any deductions or withholding tax. Any bank fees for the transfer will be the responsibility of the client.

4️⃣ Itinerary Adjustments

Once your trip has started, it will follow the agreed itinerary. However, in the case of unforeseen events beyond our control, we reserve the right to modify the itinerary partially or entirely to prioritize the safety and comfort of our travellers.

5️⃣ Cancellation, No Show, and Early Exit Policy

All cancellations must be submitted in writing, and applicable charges will be calculated based on when we receive your cancellation notice:

• 30 days or more before arrival: 10% of the total package cost.
  
  

• 20 to 18 days before arrival: 20% of the total package cost.
  
  

• 14 to 16 days before arrival: 25% of the total package cost.
  
  

• 10 to 8 days before arrival: 50% of the total package cost.
  
  

• 7 days or less before arrival or in case of no show: No refund.
  
  

A minimum 10% service charge will apply to all cancellations, regardless of the cancellation period.

If you choose to cut short your trip after it has commenced, refunds will depend on the recoveries we can secure from hotels and vendors. No refunds will be made for unused accommodations, meals, or transportation.

6️⃣ Refund Process

For cancellations of pre-paid services, refunds will be processed as per our cancellation policy and returned to the individual who made the payment. Please note that processing refunds may take up to 2–4 weeks, depending on banking procedures. Bank or card transaction charges incurred during the refund process will be deducted from the refund amount.

7️⃣ Responsibilities and Limitations

If there are changes in government-imposed taxes, entrance fees, fuel surcharges, or guide fees after finalizing the booking, the additional costs will be charged to the client.

Oasis Tours and Travels acts as an intermediary between clients and service providers (hotels, airlines, transport operators, etc.). All travel services are provided under the terms set by these suppliers.

The itineraries provided are for guidance and may be modified due to factors like weather, local conditions, or the health and capability of participants, ensuring the safety and well-being of our travellers.

Rates shared are based on current agreements with suppliers, who may change their pricing without prior notice. In such cases, our pricing will be revised accordingly.

We are not liable for delays, itinerary changes, or additional expenses caused by weather conditions, flight delays, strikes, natural calamities, or circumstances beyond our control.

We will not be responsible for any loss, injury, or damage to property or individuals resulting from factors such as accidents, theft, natural hazards, wars, riots, epidemics, or other unforeseen situations.

We do not provide travel insurance for accidents, health issues, or theft. Clients are advised to purchase comprehensive travel insurance in their home country before travel. All personal belongings remain the traveller’s responsibility throughout the journey.

8️⃣ Passport and Visa Requirements

Except for nationals of Nepal and Bhutan, travellers visiting India must hold a passport valid for at least six months and a valid visa. These arrangements are the traveller’s responsibility and are not included in the tour cost.

9️⃣ Health Requirements

Travellers with contagious diseases are not permitted to participate in our tours. If a traveller is discovered to have a contagious illness during the tour, they will be asked to discontinue participation and will need to arrange their return journey at their own cost.

 Payment & Refund Policy

1. Package Cost Calculation

• This package cost is calculated for the Land Tour only, including activities and entry fees mentioned in the itinerary only.

• If an entry fee is not mentioned in the itinerary, it must be paid on the spot by the guest.

• Flight and train fares are extra and will be included only upon request by the guest.

• In such cases, the package cost may change if flight or train fares change before booking or departure.

2. Payment Terms

• Flight or Rail Tickets: Full payment in advance.

• Land Tour:

  • 40% at the time of booking

  • 30% before 7 days of departure

  • Remaining balance before trip start

3. Refund Policy

• Hotel Refunds: As per the respective hotel’s cancellation policy, after deducting our service charges.

• Flight Refunds: As per the airline’s cancellation policy, after deducting our service charges.

• Train Refunds: As per IRCTC cancellation policy, after deducting our service charges.

• Non-refundable Items: Permit fees, entry tickets, and any other non-recoverable expenses.

• In case of natural mishaps or force majeure events (landslides, floods, strikes, roadblocks), refunds will be processed based on actual recoverable costs from hotels, transporters, and other vendors.

4. Cancellation, No Show, and Early Exit Policy

All cancellations must be submitted in writing, and applicable charges will be calculated based on when we receive your cancellation notice:

• 30 days or more before arrival: 10% of the total package cost

• 20 to 18 days before arrival: 20% of the total package cost

• 14 to 16 days before arrival: 25% of the total package cost

• 10 to 8 days before arrival: 50% of the total package cost

• 7 days or less before arrival or in case of no show: No refund

A minimum 10% service charge will apply to all cancellations, regardless of the cancellation period.

If you choose to cut short your trip after it has commenced, refunds will depend on the recoveries we can secure from hotels and vendors. No refunds will be made for unused accommodations, meals, or transportation

Package Inclusions

1. Accommodation with Breakfast

   • Stay in hotels/resorts as mentioned in the itinerary or similar category.

   • Rooms on twin/double sharing basis unless specified otherwise.

   • Child below 5 years stays complimentary without an extra bed (sharing with parents).

2. Transport

   • All transfers and sightseeing as per itinerary by:

     • Private Air-Conditioned Vehicle for plains and moderate climate areas.

     • Private Non-AC Vehicle for hill stations or cold-weather regions for better performance and safety.

     • Seat-in-Coach / Bus services where mentioned in the itinerary (shared with other passengers).

   • Vehicle will be at disposal from 8:30 AM to 7:00 PM strictly as per the itinerary.

     • Any additional sightseeing, activity, or service beyond the itinerary will be charged extra.

3. Activities & Entry Tickets

   • Entry fees or activity charges only for attractions explicitly mentioned in the itinerary.

   • Optional activities, special shows, adventure sports, or additional sightseeing are not included unless specified.

4. Taxes & Allowances

   • Driver allowance, night halt charges, interstate taxes, and applicable GST/service taxes.

Package Exclusions

1. Services & Meals Not Mentioned

   • Any services, facilities, or meals not explicitly mentioned in the Package Inclusions or specified in the itinerary.

   • Lunch, dinner, snacks, and beverages unless clearly stated in the itinerary.

2. Entry Fees & Activity Charges

   • Entry fees for tourist attractions, monuments, museums, amusement parks, or special events if not specified in the itinerary as included.

   • Charges for optional activities, adventure sports, safaris, shows, cultural programs, or rides unless mentioned as included.

3. Personal Expenses

   • Tips/gratuities to guides, drivers, hotel staff, or service providers.

   • Laundry, telephone calls, room service, minibar usage, and personal shopping.

   • Non-alcoholic/alcoholic beverages unless provided as part of an included meal.

4. Transport-Related Charges

   • Airfare or train fare to/from the starting or ending destination of the tour, unless included in the package.

   • Toll tax and parking charges (if not mentioned as included in the specific package).

5. Unforeseen Costs

   • Costs arising due to natural calamities, roadblocks, political disturbances, flight/train delays or cancellations, or any events beyond the company’s control.

   • Medical expenses or travel insurance (unless specified as part of the package).

6. Domestic Package Specific Exclusions

   • State entry permits (for restricted or protected areas) unless mentioned as included.

   • Camera/video camera charges at monuments or tourist attractions.

   • Local guide charges unless specified in the itinerary.

7. International Package Specific Exclusions

   • Visa fees, consular charges, and related processing fees unless mentioned as included.

   • Overseas travel insurance unless specified.

   • Foreign exchange conversion charges or credit card transaction fees.

   • Meals during transit (airport/flight stopovers) unless clearly mentioned.

   • Excess baggage charges on flights.

   • Any PCR tests, vaccination costs, or health-related documentation required for travel.